Terms & Conditions

Last updated: 12 January 2026

These Terms & Conditions (“Terms”) govern your access to and use of this website (the “Website”), operated by Melio Holdings Ltd (“Melio”, “we”, “us”, “our”).

By accessing or using the Website, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, you must not use the Website.

1. Company information

Melio Holdings Ltd
Company number: 16896435
Registered office: 100 Glenwood Gardens, Ilford, England, IG2 6XX
Email: info@melioholdings.com

2. Business-to-Business use only

This Website is intended exclusively for business users acting in a professional or commercial capacity.

You confirm that:

  • you are not acting as a consumer;

  • you are accessing the Website on behalf of a company, institution, or professional entity; and

  • consumer protection legislation (including UK Consumer Contracts Regulations and EU consumer withdrawal rights) does not apply.

3. Purpose of the Website

The Website provides general information about Melio’s activities, which may include:

  • metals and recyclables trading and brokerage support;

  • energy products trading and brokerage support;

  • commercial liaison and introductions;

  • structured trade and offtake support;

  • strategic investments and joint ventures.

The Website is informational only and does not constitute a trading platform, marketplace, or execution system.

4. No offer, no advice, no reliance

4.1 No offer or solicitation
Nothing on the Website constitutes an offer, invitation, solicitation or recommendation to enter into any transaction, investment or contractual relationship.

4.2 No professional advice
Content on the Website does not constitute legal, financial, tax, investment, engineering or regulatory advice.

4.3 No reliance
You agree not to rely on any Website content when making business or commercial decisions. Any engagement with Melio is subject to separate written agreements and independent due diligence.

5. Enquiries, introductions and engagement

5.1 Any enquiry submitted via the Website (including contact forms or email) is non-binding.

5.2 No contractual relationship, mandate, exclusivity, commission entitlement or obligation arises unless expressly agreed in a separate written agreement signed by authorised representatives of Melio.

5.3 Melio reserves the right to decline, suspend or terminate discussions at its sole discretion, including for compliance, sanctions, reputational, credit or operational reasons.

6. Compliance, sanctions and ethical standards

You agree not to use the Website or engage with Melio in any manner that would cause a breach of applicable laws, including laws relating to:

  • anti-bribery and corruption;

  • anti-money laundering and counter-terrorist financing;

  • international trade sanctions and export controls;

  • fraud, misrepresentation or market abuse.

You represent that neither you nor your beneficial owners are subject to sanctions and that all funds used in any transaction originate from lawful sources.

7. Acceptable use

You must not:

  • use the Website unlawfully or fraudulently;

  • introduce viruses, malware or harmful code;

  • attempt unauthorised access to systems or data;

  • scrape, harvest or systematically extract Website data without consent;

  • misrepresent your identity or authority.

Melio may restrict or block access to the Website without notice in case of misuse.

8. Intellectual property

All Website content (including text, logos, graphics, images, layout and design) is owned by or licensed to Melio and protected by intellectual property laws.

You may view and print content for internal business use only. Any reproduction, distribution or commercial use without prior written consent is prohibited.

9. Third-party links

The Website may contain links to third-party websites. Melio does not control or endorse such websites and accepts no responsibility for their content, security or availability.

10. Website availability and security

The Website is provided on an “as available” basis. Melio does not guarantee uninterrupted access, error-free operation, or freedom from viruses.

We may modify, suspend or discontinue the Website at any time without notice.

11. Disclaimer of warranties

To the maximum extent permitted by law, Melio excludes all warranties, express or implied, including warranties of accuracy, completeness, merchantability and fitness for purpose.

12. Limitation of liability

12.1 Melio shall not be liable for indirect or consequential losses, including loss of profit, revenue, business, goodwill or opportunity.

12.2 Melio shall not be liable for any loss arising from:

  • use of or inability to use the Website;

  • reliance on Website content;

  • technical failures or security incidents beyond our reasonable control.

12.3 Where liability cannot be excluded, Melio’s total aggregate liability relating to the Website shall be limited to GBP 100, except where mandatory law requires otherwise.

12.4 Nothing in these Terms excludes liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

13. Indemnity

You agree to indemnify and hold Melio harmless from any claims, losses or liabilities arising from your breach of these Terms or misuse of the Website.

14. Data protection

Personal data submitted via the Website is processed in accordance with applicable UK GDPR and EU GDPR principles, as further detailed in our Privacy Policy and Cookie Policy.

You confirm that any personal data you provide is accurate and lawfully obtained.

15. Confidentiality

Website content and communications are not confidential unless expressly agreed in writing. Any confidentiality obligations require a separate non-disclosure agreement.

16. Changes to these Terms

Melio may amend these Terms at any time. Continued use of the Website constitutes acceptance of the revised Terms.

17. Governing law and jurisdiction

These Terms and any dispute arising out of or in connection with them shall be governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction.

18. Severability

If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force and effect.

19. Contact

For legal or contractual enquiries:
📧 info@melioholdings.com